Send an OTP (One-Time Password) through WhatsApp Business API is an effective solution for user verification and enhancing security. With the large number of WhatsApp users worldwide, using this platform for OTP guarantees fast reception and high responsiveness. So, how important is OTP? Let’s discuss it together.
What is a One-Time Password?
OTP or One-Time Password is a unique password or code that can only be used once and usually has a very short validity period. OTPs are sent to users through various methods, such as WhatsApp, SMS, and email, and must be entered within a certain period to access an account or complete a transaction.
Short and Fast OTP Delivery Process
- Choose a Reliable Telecommunication Service Provider
Partnering with a telecommunication service provider with a wide coverage and high SMS delivery speed can help ensure OTP reaches users quickly. - Register a Business Account with a Business Solution Provider (BSP)
In this case, you need to register your WhatsApp Business account with a Business Solution Provider (BSP) that officially cooperates with META. Sandeza provides a solution to register your business account with META easily. - Monitoring and Maintenance
Regularly monitor the OTP delivery system to ensure no technical issues may hinder delivery speed. Regular maintenance also helps ensure the infrastructure remains optimized.
WhatsApp Business API to Send OTP Code
With the increasing need for tight security, many companies are looking for the best way to deliver OTPs to their users. WhatsApp Business API (WABA) offers a superior solution over other platforms for OTP delivery. Here are the reasons why WABA is better for sending OTPs than other platforms.
- Wide User Reach
WhatsApp is one of the most popular instant messaging apps in the world with over 2 billion monthly active users. Sending OTP via WhatsApp ensures that the message reaches a wide and diverse audience, including in developing countries where WhatsApp usage penetration is very high. This makes WhatsApp an ideal platform for sending OTPs due to the high probability of message reception. - Speed and Reliability
Message delivery via WhatsApp is known to be fast and reliable. Compared to SMS, which can be affected by network issues and delivery delays, WhatsApp offers lower latency and higher delivery success rates. This ensures that the OTP is received by the user within a short time, which is crucial for a good user experience and transaction security. - Better Security
WhatsApp uses end-to-end encryption, which ensures that messages can only be read by the sender and receiver. This increases the security of OTP delivery, reducing the risk of interception and misuse by third parties. In addition, WhatsApp has built a reputation as a secure platform, which can increase users’ confidence in receiving OTP through this app. - Integrated User Experience
Sending OTP through WhatsApp provides a more integrated and seamless experience for users. Users don’t need to switch between apps to receive and enter OTP, as everything can be done on one platform. This increases convenience and reduces friction in the authentication process. - Analytics and Reporting
WhatsApp Business API provides powerful analytics and reporting tools, allowing companies to monitor OTP delivery in real time, measure success rates, and analyze usage patterns. This helps in optimizing the OTP delivery process and ensures that any issues can be identified and resolved quickly.
WhatsApp Business API service from Sandeza Intelligent
That’s all a brief explanation of why WhatsApp Business API is very appropriate for sending OTP codes. The convenience it provides and how it impacts businesses. You can also consult further about your needs for WhatsApp Business API implementation with us here.
Sandeza Intelligent is an authorized WhatsApp partner in Indonesia for the implementation of WhatsApp Business API in your business. In addition to multichannel advantages, Sandeza also offers services for your business management with other solutions from Sandeza.
