Case Study Antam - Sprint Asia Technology

Studi Kasus

95% Safer Transactions: How Antam Boost Customer Trust with SMS

Jadwalkan Demo Sekarang
Zurich Case Study
Dampak Kami

95%

Transaction Security
Increased

90%

Boost Customer
Satisfaction

99%

Stronger Competitive
Edge

Setiap Kesuksesan Dimulai dari Visi yang Sama

Kenali perusahaan yang mempercayakan kami untuk membantu mewujudkan visinya.

About ANTAM

PT Aneka Tambang Tbk (Antam) is a leading Indonesian mining company established in 1968 and headquartered in Jakarta. Specializing in nickel, gold, silver, bauxite, and alumina, Antam is the country’s largest nickel producer and the only local gold refiner accredited by the London Bullion Market Association. The company supports Indonesia’s downstream mineral policy and is expanding into electric vehicle battery materials through new HPAL and RKEF plant developments.

About Antam
quotes

Kisah Nyata di Balik Setiap Dampak

"Trust and speed are everything in the gold market. Sprint Asia’s secure SMS and OTP services helped us protect customers and ensure a smooth digital transaction journey."

user
Annisa Rahmawati
Assistant Manager E-Commerce
decor decor

Perjalanan Menuju Hasil Dimulai dari Tantangan Nyata Bisnis

Tantangan Bisnis

Antam needed a more reliable system to handle sensitive transactions. They faced:

  • Delays in confirming transactions and price updates
  • High risks of fraud without SMS OTP authentication
  • Inability to gather real-time customer behavior insights
  • Decreased customer trust due to weak communication systems

Solusi Kami

SMS OTP

Sprint Asia implemented a multi-purpose SMS platform with:

  • Real-time alerts for transactions, pricing, and account changes
  • OTP integration for secure logins and fund transfers
  • Data tracking tools to support business decisions and enhance security

Hasil yang Dicapai

Results Illustration
  • pin 95% improvement in digital transaction security via SMS OTP
  • pin 90% increase in customer trust and satisfaction with timely updates
  • pin 99% enhancement in Antam’s digital service competitiveness

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