As a Business Administration Support, you will assist in managing daily business operations, maintaining accurate data, and supporting reporting and documentation processes. You’ll work closely with internal teams and stakeholders to ensure smooth coordination, accurate reporting, and efficient workflow. This role requires strong digital fluency, attention to detail, and good communication skills.
Key Responsibilities:
Provide administrative and operational support to ensure daily business activities run efficiently.
Manage and update CRM systems and maintain accurate customer and project data.
Prepare reports, dashboards, and data visualizations to support business decision-making.
Support account management and documentation processes, including coordination with notaries and other third parties.
Assist in business process improvement by identifying inefficiencies and proposing solutions.
Coordinate with internal teams to support sales operations, project administration, and strategic initiatives.
Manage communication and collaboration tools (Google Workspace, WhatsApp Business, etc.) for cross-functional coordination.
Ensure reporting accuracy and maintain a high standard of documentation quality.
Requirements:
Bachelor’s degree in Business Administration, Management, or a related field.
1–2 years of experience in Business Support, Sales Operations, or Business Strategy, preferably in IT, Telco, or Digital Solution industries.
Proven experience in administrative or business support roles.
Proficient in office and collaboration software, including Google Workspace, Microsoft Office Suite, and CRM tools (e.g., Monday.com).
Strong understanding of business processes and data management.
Experience handling notary-related documentation is a plus.
Demonstrated skills in data analytics, reporting, and presentation tools.
Excellent communication and stakeholder management abilities.
Highly organized with strong attention to detail, accuracy, and the ability to manage multiple priorities.
Certification or completed courses in Data Management or Business Administration will be an advantage.