The green tick on WhatsApp Business is available for free. However, certain steps must be taken if you want the green tick to appear on your business profile. The presence of WhatsApp Business is an innovation that makes it easier for businesses to interact with customers and vice versa. Chat messages have proven to be the most frequently used method by customers. 70% of customers feel more connected to businesses that they can reach through chat messages. This practice is very common in Indonesia as small to large businesses grow.
Maintaining customer trust and loyalty is a must if you are a business. The credibility of a business is closely related to customer trust by having a green tick on your WhatsApp business profile, a sign that the profile is a real and trustworthy business entity not just a fake business account pretending to be your business. Here are the requirements and steps to help you get the green tick for WhatsApp Business.
What are the WhatsApp Business green tick requirements?
Check out the following requirements if you want to apply for a green tick on your WhatsApp Business profile.
- Business accounts that have used WhatsApp Business API
- Verified business account in Meta Business Manager
- 2-step verification enabled
- A number of organic media publication articles about your business
What are the steps to get the WhatsApp Business green tick?
- Install WhatsApp Business API on your business profile
To learn more about the WhatsApp Business API, please see here.
Installation of WhatsApp Business API requires you to integrate it with a BSP (Business Solution Provider). There are many BSP services that you can choose from according to your business needs. Sandeza can be the right BSP choice. In addition to helping you get the green tick, Sandeza supports the WhatsApp Business API to perform features that the free version of WhatsApp Business does not have in general. Sandeza can send broadcast messages, auto-reply messages, and send attachments to your customers.
- Apply for the WhatsApp Business green check via Sandeza
If you have successfully installed the WhatsApp Business API with Sandeza, you can immediately apply for the green tick on your business profile. Contact the Sandeza team who will help you process your application. Prepare information about your business, such as business name, business contact number, business address, business website address, and business legal documents. Sandeza will then send your application to WhatsApp. - Wait for the green check verification process on WhatsApp
The verification process by WhatsApp will take at least 1-2 business days to process, although it may take longer. A green tick on your business profile will automatically appear if your request is accepted. Conversely, you will receive a notification from WhatsApp if your request is rejected.
Applying for the WhatsApp Business green tick on your business profile is even easier with Sandeza. Sandeza by Sprint Asia is here to not only help your business gain more trust with a green tick on your WhatsApp Business but also help you manage customer messaging and promotional broadcasts to boost your business. Find out more and try our demo now.