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WhatsApp Carousel provides an excellent solution for businesses to showcase featured products or services in a single message. For instance, a clothing business can promote multiple styles in one message, allowing customers to scroll through the collection effortlessly. This feature simplifies the process of exploring and understanding what a business offers. Definition WhatsApp Carousel, available …

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PPOB technology has become one of the innovations in the digital payment ecosystem as it speeds up the bill payment process for consumers. In general, the increasing trend of PPOB can be said to have started in the early 2000s. The digital era has triggered innovation in the business world. The emergence of smartphones and …

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One example of an AI Chatbot that has become an essential tool is in the healthcare industry. As the market continues to grow, AI chatbots in healthcare are driving innovations and experiments. With smartphones as a supporting tool, people prefer accessing services digitally and conveniently, as most are accustomed to efficiency and time-saving solutions. Consequently, …

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Many businesses struggle to provide personalized customer experiences due to disconnected data silos problems. A Customer Data Platform (CDP) addresses this issue by breaking down these silos. As an AI-powered software, CDP integrates customer data from various sources into one cohesive platform. Let’s explore why Sprint Resul’s Customer Data Platform effectively resolves data silo challenges. …

Data Silos Problem: How to Avoid IT Using Sprint Resul’s CDP Read More »

For business people, targeted campaigns are now essential and common practice. To execute them effectively, a deep understanding of consumers and potential customers is crucial. Consequently, the Customer Data Platform has emerged as one of the most important technologies in today’s business landscape. According to CDP Disclosure Insight Action, over 23,000 companies worldwide actively use …

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SMS LBA is one of the most effective marketing tools for your business, which is why Sandeza created its SMS LBA service. Sending SMS through location-based advertising (LBA) allows your business to reach potential customers within a specific location radius. Zipdo (2024) reports that 57% of LBA SMS recipients are likely to make a purchase, …

SMS LBA Sandeza: Reasons Why is It Important to Your Business Read More »

One of the technology trends that is always developing is the use of AI Chatbot. This is because the need for AI Chatbot continues to increase along with the need for business efficiency. According to Forbes, businesses and brand owners realize that AI can make it easier for customers to experience an easier transaction experience. …

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Why can business be made easier by using Sandeza Intelligent Messaging? Sandeza Intelligent messaging has been integrated with a user-friendly omnichannel. Omnichannel is a system for the business approach that incorporates various communication channels and customer interactions into one. The integration aims to provide a seamless user experience via social media, email, apps, or offline …

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Sandeza Intelligent Live Chat has recently released a new feature called contact management that can support the productivity of your business’s customer service agents. Contact management facilitates the performance of customer service agents in responding to customers who need help. It is a solution when you have difficulty collecting a lot of customer data as …

Contact Management: Fitur Baru Live Chat Sandeza Intelligent Read More »