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Interactive SMS

Interactive SMS: Definition and Benefits of Interactive SMS

SMS or short messages have become an important part of everyday life. The interaction between users and service providers has become crucial, especially in the context of business communication. One technology that enables this interaction is interactive SMS. Did you know, SMS is still the most effective marketing medium in this modern era compared to …

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Digital Vouchers

Understanding Digital Vouchers Technology

In this digital era, technology continues to undergo significant developments, inevitably altering how we interact and transact. One of the latest innovations that has permeated the world of commerce is digital voucher technology. What exactly is this technology and how does it work? What Is a Digital Voucher? Digital voucher technology, commonly known as e-vouchers, …

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live chat

Live Chat: Definition, Benefits, and Effective Strategies

Live Chat or Live Agent is becoming a crucial technology as communication technology evolves, the way businesses interact with customers will also continue to change and adapt with the times. Customers prefer to get quick and direct responses to their questions or needs. Where once it was limited to email and phone, communicating with customers …

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Maximize live chat support

Maximize Customer Support by using Live Chat

Maximize customer support in this digital age has become a most important aspect, providing exceptional customer support is not just a service; it’s a strategic advantage. Customers expect fast, efficient, and personalized assistance, and businesses must adapt to these demands to remain competitive. One powerful tool that has emerged to meet these expectations is Live …

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Loyalty Program Benefits

Loyalty Program Benefits: Turn Customers into Subscribers

Loyalty program strategy purposes aim to maintain and increase customer loyalty to your business. The main goal of loyalty programs is to maintain customer loyalty.  Customers are one of the most important assets a business has. Making customers loyal and willing to come back again to buy products will be more difficult than finding new …

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loyalty program

Loyalty Program: Definition, Purpose, and Types

Loyalty program is a marketing strategy that aims to maintain and increase customer loyalty to your business. The main goal of loyalty programs is to maintain customer loyalty. A close bond must be built with customers with the aim of increasing customer retention and engagement so that they don’t switch to your competitors. By implementing …

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